Work

Dr Susan Aldridge is Senior Vice President for Online Learning and President of Drexel University Online. She is responsible for building an administrative division that provides comprehensive services focused on the unique needs of online students and pursues new approaches to online curricula, teaching and student tracking that improve retention and learning outcomes.

November, 2013 to Present
President of Drexel University Online
Senior Vice President of Online Learning at Drexel UniversityDr. Susan Aldridge serves as senior vice president for Online Learning and president of Drexel University Online. Aldridge is responsible for building an administrative division that provides comprehensive services focused on the unique needs of online students and pursues new approaches to online curricula, teaching and student tracking that improve retention and learning outcomes. Drexel University is a premier private non-profit university offering high quality academic programs on campus and online.

October, 2012 to November, 2013 – Senior Fellow
American Association of State Colleges and Universities, Washington D.C., USAAs a Senior Fellow, Dr. Susan Aldridge is responsible for research and managing special projects in the area of: strategies for university presidents around technology mediated education or distance education; international education; fiscal sustainability strategies; and developing models for serving military students and veterans.

April 1, 2012 to Nov 2012 – Special Advisor
2006 – March 31, 2012 – President
University of Maryland University College (UMUC), Maryland, USA

Profile of Dr. Susan Aldridge

President Susan Aldridge was responsible for delivering in-class and on-line academic programs to over 97,000 students in 28 countries, and 170 locations worldwide. UMUC is the largest U.S. state university, providing both on-line and in-class courses worldwide. UMUC is one of 11 separately accredited universities in the University System of Maryland and is regionally accredited by the Middle States Commission on Higher Education. As the President of UMUC, Dr. Susan Aldridge was responsible for the long term vision, growth strategy and financial viability of the university, for ensuring that academic programs are viable, quality and productive in respective marketplaces, and for identifying new degree programs required for workforce and economic development. She was also responsible for faculty and staff recruitment, termination and salaries within state policies and for overall welfare of the campuses. Dr. Aldridge provided oversight of campus instructional delivery, academic programs, a massive global IT infrastructure, all levels of university administration, generating and allocating resources, while being accountable for compliance with university system, state, federal and accreditation policy. Dr. Susan Aldridge was responsible for oversight of all academic and support systems for student admission, education, progression, career services, alumni support, articulation agreements, and evaluation/transfer of credit from other institutions.President Susan Aldridge launched cutting edge programs in cybersecurity, cyber forensics, STEM teaching and distance education. Growth targets averaged 8 percent annually. Over 120 degree programs and for-credit certificate programs were offered ranging from Associate’s to Doctoral programs. UMUC is the largest educator of active duty service members worldwide and was the U.S. pioneer in distance learning. Under Dr. Aldridge’s presidency, UMUC became the quintessential university serving working adults, with cutting-edge work force relevant academic programs and world-class student support systems.President Susan Aldridge maintained oversight of approximately 9700 PT/FT faculty and staff globally with a $430 million budget. Her oversight responsibility included financial management of UMUC; budget preparation and monitoring; maintenance of financial records and accounts; and preparation of legislative and state reports. During President Susan Aldridge’s tenure as President, UMUC received exceptional, unqualified audits without repeat financial findings. Dr. Aldridge was also responsible for oversight of fundraising and capital campaigns, alumni activities, physical plants, art programs and galleries, purchasing, equipment inventories, and auxiliary enterprises. New international locations and partnerships added annually. Extensive alliance partnerships with over 70 community colleges provided seamless opportunities for 2+2 programs nationally. Dr. Aldridge launched an award-winning automated transfer credit system with Oracle and Hershey Systems (now Hyland Corporation).

Dr. Susan Aldridge competitively bid and acquired over $200 million in DOD education contracts. Under her leadership, UMUC received funding from Carnegie Foundation, Kresge Foundation and Gates Foundation for student learning outcomes and data mining projects. President Aldridge and her UMUC team successfully completed a $26 million capital campaign, the largest in the university’s history.

Dr. Susan Aldridge is a national and international leader, author and spokesperson in adult and online education. She has extensive service on national education boards and state of Maryland boards and commissions.

2004-2006 – Vice Chancellor, Global Campus
2001-2004 – Vice President, Global Campus
Troy State University (Alabama)
Troy, Alabama, USA

Dr. Susan Aldridge served as Troy University’s chief executive officer for all university graduate and undergraduate degree programs outside the state of Alabama in 17 states, 14 countries, and 13 time zones. Campuses include 62 locations internationally and domestically with a $70 million budget and over 18,000 students. Dr. Aldridge as responsible for Troy University’s eCampus serving 9,000 students.

Dr. Susan Aldridge’s accomplishments included doubling revenue, increasing return by 400% and increasing the student population by 6,000 students in 3 years.

Dr. Aldridge served as academic liaison to University Deans and Department Chairs and served as liaison to SACS regional accreditation agency for all international and domestic programs strategically located outside Alabama. Dr. Aldridge served as Acting Dean, Global Campus (June 2005 – February 2006). She served on Chancellor’s Cabinet, Academic Council and Strategic Planning Team. Dr. Aldridge Chaired the Chancellor’s Strategic Management Team for eCampus, she supervised over 400 employees, and 1200 full-time or adjunct faculty members.

Dr. Susan Aldridge was responsible for faculty hiring and faculty development, academic quality, student outcomes, and institutional effectiveness. She conducted due diligence work for new international site expansion. Dr. Aldridge negotiated all contracts for business and military education programs, corporate cohort training and degree programs, and the award-winning eCampus. She negotiated joint license agreements for new product development. Dr. Aldridge supervised the second largest US on-line degree program, eArmyU, under contract with IBM for the US Army. She supervised all international campus operations and negotiations. Dr. Aldridge established standards for business ethics and international program management. She was responsible for all accreditation proposals, site visits and accreditation preparation for the 62 sites and locations. International locations included China, Malaysia, India, Taiwan, United Arab Emirates, Germany, Japan, Korea, Vietnam, Thailand, Hong Kong, and Cuba.

Dr. Susan Aldridge served as commencement speaker at over 30 commencements annually.

2000-2001 – Director, International Programs, Global Campus
1996-2000 – Director, Western Region, Global Campus
Troy State University (Alabama)
Troy, Alabama, USA

Dr. Susan Aldridge served as the Academic Advisor and Administrator for International Programs and for Western Region. She was responsible for off-campus undergraduate and graduate programs in the Western Region (which were all military sites in the U.S.), and in Hong Kong, Malaysia, and China. Dr. Aldridge was responsible for recruitment and supervision of faculty, establishing course schedules, hiring and supervising all site staff/librarians, and maintaining academic standards to meet accreditation guidelines. She was responsible for faculty and staff development, for evaluating new sites for potential expansion, and for developing proposals to establish new sites or new degree programs at existing sites. She prepared documentation and participated in on-site civilian/military accreditation (MIVER, SACS Regional Accreditation, AF QES) visits. Dr. Aldridge was responsible for compliance with VA and military education inspections (to ensure academic program quality for active duty military attending classes). She was responsible for revenue generation and increasing student enrollments. Dr. Aldridge worked with the Deans to develop workforce relevant certificate programs. She developed a combination of in-class and internet-based degree programs . Dr. Aldridge developed strategic partnerships to offer courses nationally through VA (for employees) and internationally at US embassies. She developed a template for evaluating the academic integrity and fiscal viability of new international campuses for the Troy University Global Campus.

Dr. Susan Aldridge evaluated potential overseas off-campus sites. She conducted preliminary assessments at the overseas sites, reviewed tax/licensing and labor requirements for a foreign university, and evaluated resources and costs, prepared revenue/expenditure projections. Dr. Aldridge developed all of the substantive change proposals required for Deans, department committee, Graduate Council and the SACS accreditation agency. If sites were approved, Dr. Aldridge drafted and negotiated agreements, prepared marketing strategies, developed library agreements, trained marketing staff, set up new sites and launched programs.

Dr. Susan Aldridge served as faculty advisor and taught four graduate management courses.

1995-1996 – Vice President
World Marketing, Inc
Las Cruces, New Mexico

Dr. Susan Aldridge was responsible for developing research, education and marketing contracts, recruitment of consultants, financial management and project supervision in this private sector corporation. Dr. Aldridge conducted research on health profiles along the US/Mexico border. Dr. Aldridge was Project Investigator on U.S./Mexico border health research. She conducted research and feasibility studies for developing home health, health clinics, facilities and housing in Mexico and in the U.S. Dr. Susan Aldridge was Contributing writer : Mesilla Valley Business Journal and the New Mexico Business Magazine (1994-1996).

1992-1994 – Faculty Member
National University of Singapore
Singapore

Dr. Susan Aldridge taught courses in management, organizational behavior, and policy analysis. Dr. Aldridge conducted extensive research on health policies and aging policies in Singapore and Asia. She developed and served as Coordinator for the Student Internship Program, placing students annually in Singapore’s national government departments. Dr. Aldridge served as Student Mentor for first year students.

1980-1992 – Division Director
Denver Regional Council of Governments
Denver, Colorado, USA

Dr. Susan Aldridge served as a Member of the senior management team responsible for planning, coordinating and funding direct services for 53 percent of Colorado’s older adult population. Under her tenure, fiscal management included direct supervision of a $4 million budget representing over 40 government and private contracts. Dr. Aldridge supervised 16 immediate staff and 23 project directors. She managed extensive work on strategic planning, organizational development, team development, program evaluation, establishing quality measures and outcomes measures for care. Dr. Aldridge conducted extensive public policy analysis and legislative work. She created alliances with private corporations and government agencies to increase direct services and funding in Denver metropolitan area. Dr. Aldridge’s agency served as major funder for projects in Denver metro area as well as generator of additional funding sources. Dr. Aldridge also served as funding proposal reviewer for four private foundations in Colorado and United Way.

Dr. Susan Aldridge served as field administrator for Master’s Degree students in the University of Denver, Public Administration and Social Work Programs. She served as project director for two program impact and needs assessment surveys which included 650 personal in-home interviews. Dr. Aldridge served as project director for a major study which assessed the structural and program needs of 50 senior centers with projections to the year 2000. Her other duties included program and financial management; extensive writing and public speaking; staff supervision and active community involvement with elected officials, local governments, service organizations, federal and state departments, private foundations, consumer groups, and private businesses. Dr. Aldridge’s exceptional proposal-writing skills led to numerous awards, increased funding and recognition.

Dr. Susan Aldridge has extensive program development skills. Her marketing and fund raising efforts generated over $4 million. She successfully worked with the 44 local governments in the metropolitan area (44 local elected officials served on the Board of Directors). Dr. Susan Aldridge worked weekly with television, radio and newspapers in Denver metro area. In addition, Dr. Aldridge was responsible for organizing and conducting training for health and social service providers, consumers and planners.

1978-1980 – Planner
Denver Regional Council of Governments
Denver, Colorado, USA

Dr. Susan Aldridge served as a Planner for Denver Regional Council of Governments to provide strategic planning, education, data collection, analysis, and resource assessments for all services to older persons in eight county Denver metropolitan area. Dr. Aldridge conducted needs assessment research; developed priority areas for disbursement of federal and state grant funds; program development, evaluation and technical assistance to public and private human service agencies, and private corporations regarding service development, environmental scanning, strategic planning and marketing.

1974-1978 – Vice President
Aldridge and Associates, Inc.
Denver, Colorado, USA

Vice President Susan Aldridge was responsible for research, project design and management, conducting and managing national and international education institutes, health planning, budget development and financial advisor for this private sector consulting firm in the health care field.

Dr. Aldridge served as Denmark Project Director for the “Alternatives in Caring for the Aged” conference held in Copenhagen, Denmark in October, 1975 at the University of Copenhagen, Institute of Social Medicine. This conference was designed to look at a variety of alternatives in caring for the aged developed in Denmark, as well as investigating a country which has had 100 years of national health insurance. This educational experience was developed to contribute to a better understanding of unique concepts of national health insurance and caring for the aged in the United States.

Vice President Susan Aldridge was a Participant in the Fourth International Conference on Social Science and Medicine held in Helsingor, Denmark in the discussion pertaining to the Application of Social Theory to Density and Health Care, Fertility Behavior and Population Movement.

Dr. Susan Aldridge was National Project Director for a national research project on the Development of a Health Education Strategy for the local March of Dimes Chapters. This study investigated the current health education strategies for National Foundation March of Dimes for the purpose of investigating self-care options and alternatives.

Dr. Susan Aldridge was Project Director for the “Implications of an Alternative Future in Community Health Systems” think tank on self-care strategies in primary health care for the National Planned Parenthood organization.

Vice President Dr. Susan Aldridge served as a Research Associate in charge of collecting data and research for the book entitled MEDICAL PEER REVIEW: THEORY AND PRACTICE published by C.V. Mosby Company in 1977.

Dr. Susan Aldridge was Project Manager for health professional continuing education programs on management and specialty training for the American Nurses’ Association, long term care associations, physical therapy associations, and home health care agencies in Denver, Los Angeles, San Francisco, Washington, D.C., Chicago, Colorado Springs, Vail and Phoenix.

1973-1974 – Research Associate
Community Health Problem-Solving Center
Swedish Medical Center, Englewood, Colorado

Dr. Aldridge was responsible for research, project management, strategic planning, program development.

Dr. Aldridge was Research Associate on a Community Health Needs Assessment Study. This study was developed at Swedish Medical Center with the cooperation of 17 private, public and voluntary agencies in South Denver to assess perceptions of the health care delivery system, examine health education needs, investigate expectations of the population regarding future health care delivery, determine utilization of services, determine the current health status of the population through a computerized health history and development of a health problem list through physical examinations.

Dr. Susan Aldridge was the Research Associate on an Educational Accountability Study to assess the dollars expended on health education, to assess the outcomes of health education and the cost to patients for professional health education in three Denver area hospitals.

Dr. Aldridge served as Research Director, Definition of the Hospital Service Area for two acute care hospitals in Denver. The outcome of the study was a description of the geographic areas from which patients were admitted as inpatients, outpatients and through the emergency room (1974).

Consulting

  • Human Resource Department, White Sands Missile Range, Consultation on Organizational Change and the Impact of Downsizing (1997)
  • Home Care Management, Denver, Colorado: 1996-1997. Dr. Aldridge wrote a successful Proposal for new contracts leading to over $10 million in new business for this private company.

Teaching/Training Experience

  • 2006-Present: Dr. Aldridge maintains Collegiate Professor rank, University of Maryland University College
  • 1995-2006: Dr. Aldridge served as Adjunct Professor, Troy State University teaching Master’s Degree courses in Business, Health Administration, Health Policy, Organizational Behavior and Organizational Theory.
  • 1995: Dr. Aldridge served as Adjunct Professor, El Paso Community College, taught undergraduate course on Social Policy.
  • 1994-1995: Hong Kong University, Dr. Aldridge was a Doctoral Dissertation Reviewer
  • 1992-1994: Dr. Susan Aldridge served as Post-Doctoral Fellow, National University of Singapore, teaching management, organizational behavior, human resource management, health policies and policy analysis.
  • 1986-1992: Dr. Susan Aldridge was Guest lecturer for classes on strategic planning, management, ethics, international management, managing diverse teams, organizational development, report writing, management, personnel management, grant-writing, evaluating grants, program evaluation, leadership, research methods, non-profit management, corporate reports, personnel recruitment, working with boards and commissions, media relations, health management, long term care management (University of Colorado, University of Denver, Metropolitan State College, etc.)
  • 1989-1992: Dr. Aldridge was a Trainer for U.S. Department of Health and Human Services to teach agency staff from six western states procedures for establishing local health-related coalitions to increase in-home health services. Dr. Aldridge also taught methods for evaluating the coalitions.
  • 1983-1988: Dr. Aldridge served as a Field Supervisor, University of Denver, Master’s level students in MPA program and the Graduate School of Social Work. She supervised students. Dr. Aldridge also served as Field Supervisor for the University of Northern Colorado.
  • 1974-Present: Dr. Susan Aldridge had extensive public speaking experience for professionals working in: business management, health care, education, government, organizational development, and human services. She has served as a keynote speaker at international and national conferences.

Community Service / Academic Committee Service for Dr. Susan Aldridge:

  1. Board Member, Human Resource Certification Institute, 2010-2011.
  2. Board Member, University System of Maryland Foundation, 2006-2012.
  3. Board Member, Air University Board of Visitors (appointed by the U.S. Secretary of Defense), 2008-2012.
  4. American Council on Education, Lifelong Learning Committee, 2009-2012.
  5. Member, Maryland Council of University System Presidents, 2006 to 2012.
  6. Member, Governor’s PreK-20 Leadership Council of Maryland 2006-2012.
  7. Board Member, Service members Opportunities Colleges, American Assoc of State Colleges and Universities, 2006-Present.
  8. Board Member, Standing Conference of Presidents, International Council for Open and Distance Education, 2006-2012.
  9. Member, the APLU-Sloan National Commission on Online Learning, 2006-2008.
  10. U.S. Chair, U.S.-China Forum on Distance Education, 2006 – 2011.
  11. Co-Chair, US DOD Task Force on Distance Learning Quality Standards, 2005.
  12. Governor’s Appointed Member, Governor’s Distance Learning Task Force, State of Alabama, to establish on-line courses for Alabama high schools, 2004-2006.
  13. Chancellor’s Cabinet, Troy University, 2001-2006.
  14. Troy State University, Academic Coordinating Committee, 2003-2006.
  15. Member, Troy University, Structure Subcommittee, 2005.
  16. Member, Search Committee, Vice Chancellor, Troy University, Dothan Campus, 2005.
  17. Member, Task Force on Faculty Load, 2005.
  18. Board Member, Alabama World Trade Association, 2003-2006.
  19. Member, NAIMES, a membership organization of the largest educational providers of military education, 2003-2006.
  20. Board Member, International Academy of Business Disciplines, 2005-Present.
  21. Member, Pan American Roundtable, New Mexico, 2001-2002.
  22. Board Member, University Terrace Good Samaritan Village, Las Cruces, New Mexico, 1995-1998.
  23. Advisor, Rocky Mountain News newspaper, Denver, Colorado, 1991-1992.
  24. Member, Mile High United Way’s Self Sufficiency in Living Panel, Denver, 1991.
  25. Member, Special Committee on Long Term Care Research for Anschutz Family Foundation, Denver, 1991.
  26. Member, Committee to Develop Training for County Commissioners, National Association of Area Agencies on Aging, Washington, D.C., 1990-1991.
  27. Member, Long Term Care Committee, Colorado Department of Social Services, Denver, 1989-1991.
  28. Member, Funding Committee for Caregiver Projects, The Colorado Trust Foundation, Denver, 1989.
  29. Chairperson, Aging Policy Advisory Committee, Colorado Department of Social Services, 1988.
  30. Appointed by Denver City Council to the Denver Cable TV Coordinating Committee, 1987-1988.
  31. Elected Board Member Representing six states, National Association of Area Agencies on Aging, Washington, D.C., 1983-1986.
  32. Member, Implementation Task Force on Colorado’s Medicaid Waiver for Case Management Service, Denver, 1982-1984.
  33. Program Committee for Mile High United Way, Denver, 1981-1986.
  34. Member, Colorado Association of Area Agency on Aging Directors, 1980-1992.